IT Solutions for Attractive Railway Services

IP Coordinator: Yves Perreal - THA

Overview


Topic:
S2R-CFM-IP4-01-2018
Total Project Value:
€ 11 692 236,26
Duration:
from 01/11/2018 to 31/05/2021
S2R (Of H2020) co-funding:
€ 5 196 029,80
Coordinator:
Aneta Tumilowicz
NETWORK RAIL INFRASTRUCTURE LIMITED
Complementary projects:

Objectives

MaaSive continues and complements the work accomplished within previous projects, ATTRACkTIVE and Co-Active, in the areas of travel shopping, trip tracking, booking and ticketing, and the development of a travel companion. The project not only will enhance and provide extra functionalities to the existing IP4 ecosystem, but also makes emphasis in the compatibility of this ecosystem with the Mobility as a Service approach.

The project will address the following objectives:

  • enhance the existing IP4 functionalities and integrate new modes in the IP4 ecosystem, in order to demonstrate its capability to work at European level covering all modes and functionalities demanded by the users.
  • integrate a compatible approach to include MaaS in the IP4 ecosystem, assuring that the orchestration, the functionalities and the business rules developed in previous projects are compatible with the MaaS paradigm. Emphasize and incentivize the integration of rail in the current MaaS approaches, which are mainly urban, in order to foster its use.
  • provide compatibility with existing legacy systems for operators joining the eco-system, but also propose new technologies to smooth interoperability among systems.
  • improve the functionalities that the IP4 ecosystem offers to the service providers joining it, by making available generic components that could be used by them, specially aimed for small operators and service providers.
  • enrich the Customer Experience by innovating on the traveller´s interface, experiences and services. Offer new possibilities of interaction with the Travel Companion such as mixed reality and voice interaction, as well as new functionalities for managing several profiles and group travelling.
  • offer the passenger information about policies for cancellation, compensation, refund, exchange etc related to their trips, as well as automate as much as possible automate passengers rights transactions that need to take place in situations of delays or cancellations.
  • complement contractual specifications and tools, considering not only co-modal travel but also intermodal and the MaaS approach. Create mobility packages and offer travellers Best Price Options adapted to their use of transport.

Project Structure



WP01 - Travel Shopping CREL

The Travel Shopping work packages (WP1 and WP2), linked to TD4.2, will address the following objectives:

  • Enrich Journey Planning functionalities by introducing Multi-User Capabilities
  • Enlarge the Travel Shopping by taking into account additional modes for the first and last miles, esp. Demand Responsive Transport
  • Refine the Travel Shopping with more information, alternatives and ancillary services.
  • Manage the failure cases at all stages
  • Develop Technology Demonstrators for all modes, esp. Rail and Urban domain with the addition of the Demand Responsive Transport.


WP02 - Travel Shopping FREL

This WP is also linked to TD4.2, and therefore its global objectives are already included in WP1.

WP03 - Booking & Ticketing CREL

Booking & Ticketing (B&T) work packages (WP3 and WP4), linked to TD4.3, will address the following objectives:
  • Complete and complement works performed within CO-ACTIVE, enhancing orchestration capabilities and B&T functionalities
  • Assure alignment and compatibility among IP4 B&T components and MaaS approach, especially in aspects such as tariffs calculation and clearing schemas, and integrating new technologies and paradigms such as blockchain.
  • Propose validation and inspection technologies in order to foster interoperability at media level and work towards the reduction of interaction between the traveller and the infrastructure.
  • Provide travellers with better Customer Relationship Management services, especially regarding passengers rights in a multimodal environment


WP04 - Booking & Ticketing FREL

1This WP is also linked to TD4.3, and therefore its global objectives are already included in WP3

WP05 - Trip Tracking CREL

Tracking the travellers Trip after he has started his journey is an essential part of whole Mobility as a Service (MaaS) system. In IT2Rail the basics of such TripTracking has been laid. The itinerary has been forwarded and is tracked by a single solution system. In ATTRACkTIVE this system was divided into a two-layer system that contains a Tracking Orchestrator and a set of known autonomous so called partial

Trip Trackers each responsible for a specific segment of a journey or special trackers for special purposes. The Trip Tracker work packages (WP5 and WP6), linked to TD4.4, will go a step forward and aims to develop a flexible architecture not only for partial Trip Trackers (pTT) but as well for Event Sources (ES). In addition the Data and Events will be enhanced.


WP06 - Trip Tracking FREL

This WP is also linked to TD4.4, and therefore its global objectives are already included in WP5.

WP07 - Travel Companion CREL

The Travel Companion work packages (WP7 and WP8), linked to TD4.5, aim to specify, design and implement an innovative Travel Companion focused on Mobility as a Service enabling:
  • The management of entitlements tailored for multi-modality, including anti-fraud measures,
  • To inform stakeholders such as family members of the travel journey status,
  • The management of multi-user travelling together,
  • A traveller to experience a door-to-door journey through mixed reality.
  • The MaaSive Travel Companion is composed of the following elements:
  • A personal application, based on a framework which enables the integration of all User Interfaces of the MaaSive services into a unified personal application,
  • A Web Front End enabling to access MaaSive services from Web Browsers,
  • A Mixed Reality Composer and Engine, enabling a Travel Expert to create door-to-door experimentations of the future generation of travel experiences using Mixed Reality.
  • The cloud Wallet, a virtual space that stores all relevant information related to the users and their trips (preferences, journey details, entitlements purchased etc), making it available for both te users and also different IP4 services (shopping, Booking etc).


WP08 - Travel Companion FREL

This WP is also linked to TD4.5, and therefore its global objectives are already included in WP7.

WP09 - ENHANCED BUSINESS RULES AND CONTRACTUAL MANAGEMENT – CREL

The Enhanced Business Rules and Contractual Management work package will enhance the Co-Active WP3 “Business and Contractual Management” outcomes in order to take into account the Intermodality constraints as well as the MaaS and the DRT approaches. This work package has been identified as separated from the others work package due to its transversal approach and the impact multiple TDs. It will work in three lines, related among them:
  • Business Rules: Those need to reflect the complete nature of the transport arena, including all forms of public and private transport modes; the complex nature of redistribution of funds between intermodal journeys, particularly in times of disruption and re-accommodation; the need of operators to have control of their commercial strategy.
  • An expanded Contractual Management Marketplace (CMMP) that reflects the contractual needs of all operators in an intermodal journal; can handle future (and potential theoretical) requirements of operators; can handle complex situations, such as inter- and intra-MaaS relationships.
  • A Best price engine that helps to calculate the best price for travellers, especially performing multiple travels, taking into account defined mobility packages as the one proposed by MaaS.


WP10 - ENHANCED BUSINESS RULES AND CONTRACTUAL MANAGEMENT – FREL

This WP is totally linked to WP9, and therefore its global objectives are already included on the previous description of WP9.

WP11 - TECHNICAL COORDINATION AND SYSTEM COHERENCE CREL

As part of the Shift2Rail initiative, the MaaSive project partners have a strong commitment to organise and develop their search activities in line with all other Shift2Rail projects and within an efficient engineering framework. The methodologies, the tools, the quality of the work product and the coordination are considered as key factors to deliver high quality work product in a timely manner. The Technical Coordination and System Coherence work packages (WP1 and WP12) will address the following objectives:
  • Define and apply the proven best practices in system engineering;
  • Enhance the Shift2Rail IP4 glossary and ontology;
  • Guarantee the technical consistency across the project;
  • Manage the technical coordination and mitigate strategy to bypass or resolve the technical issues;
  • Foster of the convergences of technologies to facilitate the adoption across the Railway industry;
  • Define the testing strategy and create testing material and means;
  • Pre-integrate the software components inside the project and provide an active support to the ITD4.7.


WP12 - TECHNICAL COORDINATION AND SYSTEM COHERENCE FREL

Global objectives of this WP are already included in WP11

WP13 - DISSEMINATION AND COMMUNICATION

1

WP14 - PROJECT MANAGEMENT

Partners

Coordinator


Beneficiaries

Results and Publications

At the moment there are no publications available.

Projects News & Events

MaaSive TMT meeting

On May 15th2019, the first MaaSive TMT meeting took place in Lisbon. After the project management processes were elaborated, work already conducted in the CREL work packages was presented and discussed. The next steps were agreed on, and project partners are looking forward to the use case workshop planned for the end of June in Brussels.

MaaSive Use Case and Glossary Workshop on June 25th and 26th 2019 in Brussels

On June 25thand 26th 2019, MaaSive project partners met at HaCon premises in Brussels for a Use Case and Glossary Workshop. After two productive days, the workshop participants have fully updated and complemented the ATTRACkTIVE and Co-Active glossary in MaaSive terms as well as compiled and discussed the MaaSive Use Cases for the CREL scope.

MaaSive Kicks Off!

On Wednesday 10th October 2018, the formal kick-off meeting for the 2018 Shift2Rail Call for Members project “MaaSive” took place in Helsinki, Finland. MaaSive looks to build on the work of previous IP4projects with consideration for Mobility as a Service (MaaS), a move away from personally owned modes of transport towards multimodal mobility solutions.

In a first for IP4 kick-off meetings, external guest speakers participated in the event and provided valuable insights to be carried forward through the project. Jenni Eckhardt from VTT shared learnings from similar MaaS related projects and emphasised the challenges of MaaS for rural areas; Taina Haapamäki from Flou spoke on the economics of MaaS and creating a stable market and Jonna Pöllänen from MaaS Global (creator of the Whim App currently used in various European cities) spoke about the aim and success of Whim. Jonna made a particular impact by asking “What would it take for you to give up your car?” and explaining that for most people it’s about the ability to go wherever, whenever, not a connection with the vehicle itself.

It was the choice of location that enabled these great speakers to take part in the day. Finland is a leader in MaaS concepts, with supportive legislation and a number of MaaS providers currently operating in Helsinki. This also meant that attendees were able to visit the Ministry of Transport and Communications and the headquarters of MaaS Global Ltd to discuss MaaS with key individuals on both the legislative and commercial sides of the movement.

The project will look to use the lessons learned (and the contacts made) in Finland to deliver its objectives and ultimately support the MaaS approach.


MaaSive, COHESIVE, CONNECTIVE, ATTTRACkTIVE, Co-Active TMT meetings

From Monday the 23rd to Thursday the 26th of September, representatives of project partners met at HaCon premises in Hanover, Germany, for a TMT meeting week. The current status of CONNECTIVE, MaaSive and COHESIVE were presented, open points discussed and the next steps planned. As ATTRACkTIVE and Co-Active have officially ended, the final event and review were planned. The get-together ended after several productive days filled with fruitful discussions and exciting outlooks as to what will be developed during the scope of the respective projects.

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Aneta Tumilowicz

Project Coordinator

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MaaSive, COHESIVE, CONNECTIVE, ATTTRACkTIVE, Co-Active TMT meetings

From Monday the 23rd to Thursday the 26th of September, representatives of project partners met at HaCon premises in Hanover, Germany, for a TMT meeting week. The current status of CONNECTIVE, MaaSive and COHESIVE were presented, open points discussed and the next steps planned. As ATTRACkTIVE and Co-Active have officially ended, the final event and review were planned. The get-together ended after several productive days filled with fruitful discussions and exciting outlooks as to what will be developed during the scope of the respective projects.

MaaSive Use Case and Glossary Workshop on June 25th and 26th 2019 in Brussels

On June 25thand 26th 2019, MaaSive project partners met at HaCon premises in Brussels for a Use Case and Glossary Workshop. After two productive days, the workshop participants have fully updated and complemented the ATTRACkTIVE and Co-Active glossary in MaaSive terms as well as compiled and discussed the MaaSive Use Cases for the CREL scope.

MaaSive TMT meeting

On May 15th2019, the first MaaSive TMT meeting took place in Lisbon. After the project management processes were elaborated, work already conducted in the CREL work packages was presented and discussed. The next steps were agreed on, and project partners are looking forward to the use case workshop planned for the end of June in Brussels.