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TD 3.11 - Future Stations Demonstrator

The primary objective of the ‘Future Stations’ (TD 3.11) is the provision of improved customer experience at stations. The TD is organised around four identified key functional demands: two demands relate to improving capacity and security in large stations, one demand relates to the design of small stations with the objective of reducing whole life costs and standardising design, where possible, and the final demand relates to accessibility.

Implementation within IP3 projects


WP06 - Crowd Management in High Capacity Stations

The overall objective of this Work Package is to significantly improve both the customer experience and security in large and high capacity stations during both standard use and in emergency situations. A realistic 3D simulation system based off real-time data will be used to help enable this, leading to a TRL6 complete solution.

WP07 - Improved Station Designs and Components

This work Package aims to significantly improve the design of low-capacity stations and optimise the design process, from concept to construction. This will enable a reduction in construction and operational costs.

WP08 - Improved Accessibility to Trains - Platform Train Interface

This work package will achieve the following objectives:
  • Improved accessibility to trains for all passenger groups by addressing issues with Platform-Train Interface (PTI).
  • Develop solutions that allow safe and inclusive access to trains of varying heights without significantly impacting on the train’s dwell time at the platform
  • Analysing specific PTI issues like differing train heights and curved platforms and how this may affect accessibility.
  • Develop new PTI strategies for identified typical conditions in existing stations.

WP09 - Safety Management in Public Areas

Work Package 9 seeks to develop solutions for improving the safety and resilience of railway stations through developing models, risk assessments and a security manual that can be used to mitigate the impacts of a bomb blast. It will also analyse options for advanced CCTV technology that will analyse specific human behaviours, providing pre-emptive biometric information.

WP2 - User Needs & Expectations and Human Factors

For developing efficient systems user needs, requirements, expectations and experiences must be taken into consideration. WP2 will define all needs of rail passengers. The objective of WP2 is to collect data on the characteristics that influence train, PTI and station design. It applies a combination of social and technical analysis to determine and therefore postulate the link between passenger needs and their interaction with the train, PTI and station features. The word user in the context of this project refers to station users in general which mostly includes passenger (customers), but may also include station staff or other people who use the station facilities.

WP3 - Benchmarking of Station Designs and Accessibility

The first objective of this work package is to collect and analyse data and information from past research and studies. This is with a view to create a clear depiction of today’s knowledge level and to identify research gaps and needs, which will be the basis for developing future multi-modal and multi-functional high-capacity rail stations that provide for good crowd flow, accessibility, and inherently secure. Industry (train operators, infrastructure managers, door access systems) will be strongly involved in this work package, in order to provide guidance on the realistic state-of-the-art. An inventory of what constitutes today’s complex stations will be developed.
The second objective of WP3 is (using a gap analysis) to identify and categorise factors that drive design of future stations.

WP4 - Crowd Flow Analysis

  • To study the crowd flow in large stations and describe the main behaviours and characteristics in the movement of people.
  • To develop the modelling of multiple people flows in large stations and the ways to manage crowds particularly in emergency situations which are causing evacuation.
  • Identify available enabling technologies to analyse crowd management and people’s movement in stations.
  • Validation of the crowd flow model.

WP5 - Design and Conceptualisation

Iterative design process, with emphasis on security and inclusion of PRMs. A systems approach where the station design, PTI and door access will be designed as an integrated system optimised for smooth passenger flow and the station with enhanced security for improved safety and customer satisfaction.
The design will take into account compliance with the new legal requirements and standards in the EU such as the TSI PRM 2014 and CEN in the context of the extension of the of the trans-European rail network (TEN). The General conditions / boundary conditions are given by complex European and national legislations and technical regulations, such as the European Accessibility Act (on the basis of the UN Convention on Persons with Disabilities), the Passenger Rights Regulation and TSI PRM 2014.